Does Phire support email approval?

With the publication of v13.2.00 in summer of 2018, the answer is “YES”.  This feature works through a recurring process scheduler program that monitors an email inbox for incoming requests to approve/deny and posts them.  The feature begins when the email notification is sent out to users that need to approve a CR.  The new email template tag:  <EAPRADDRESS>  resolves to a series of hyperlinks in the email offering the user the options to approve or deny the request.  Clicking the link sets up a reply email to the configured email inbox, and the user simply presses send.  So a couple of clicks and the reply is sent for Phire to process.  Success or error conditions are returned to the user in a reply email as the request is processed.  The net effect is the same as if the user were to navigate into the CR through the PIA and click approve or deny.

 

Prior to this release of Phire, the application supported an email link to the “CR Task Approval” component, which shows a list of all CRs pending approval by the current user.  Using this feature requires that the user log in to the application through the PIA to see and respond to items in the list.  That feature is still supported as it always has been and for some users may be preferable.

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